Legal

Privacy Policy

Last updated: April 22, 2025

ClientFlow Systems.ai ("we," "us," or "our") operates the website located at clientflowsystems.ai (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly

  • Contact and Lead Forms: When you submit a demo request, contact form, or any lead capture form on our Site, we collect your name, email address, phone number, company name, and any other information you choose to provide.
  • Booking Calendar: When you schedule a strategy session through our booking calendar, we collect your name, email address, phone number, and appointment preferences.
  • Live Chat: When you interact with our live chat widget, we collect the content of your messages and any contact information you provide during the conversation.

Information Collected Automatically

  • Usage Data: We automatically collect information about how you interact with our Site, including pages visited, time spent on pages, links clicked, and referring URLs.
  • Device Information: We collect information about the device you use to access our Site, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. See Section 6 (Cookies) for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, demo requests, and booking submissions
  • To provide, operate, and improve our services and website
  • To send you marketing communications about our services (where you have consented or where permitted by law)
  • To analyze website usage and optimize our content and user experience
  • To comply with legal obligations and enforce our Terms of Use
  • To protect the security and integrity of our Site and services

3. Third-Party Services

We use the following third-party services that may collect and process your data:

GoHighLevel (CRM & Marketing Automation)

We use GoHighLevel to manage customer relationships, process form submissions, operate our live chat widget, and send marketing communications. Information you submit through our forms and chat is transmitted to and stored in GoHighLevel. GoHighLevel's privacy policy is available at gohighlevel.com/privacy-policy.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects data such as pages visited, session duration, and device information using cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.

Hosting and Infrastructure

Our website is hosted on secure cloud infrastructure. Your data may be processed on servers located in the United States.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We share data with trusted third-party service providers (such as GoHighLevel) who assist us in operating our website and delivering our services, subject to confidentiality obligations.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
  • Protection of Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or threats to the safety of any person.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential Cookies: Required for the Site to function properly. These cannot be disabled.
  • Analytics Cookies: Used by Google Analytics to collect anonymous usage data about how visitors interact with our Site.
  • Marketing Cookies: Used to track visitors across websites for the purpose of displaying relevant advertisements.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.

7. Your Privacy Rights

California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a data-related request, please contact us:

ClientFlow Systems.ai

Email: [email protected]

Address: United States